Are my personal information and money truly safe at C88?

Yes — both your information and your money are secure at C88, and this is not just a claim; it is technically guaranteed. All your personal data is stored with 256-bit AES encryption, equivalent to international banking standards. Everything from logging in to making payments takes place over SSL/TLS-secured connections. Financially, your deposited funds are held in an account separate from C88's operating funds. Your full payment account details (bKash/Nagad) are not stored on C88's servers. Most importantly, C88 never sells your data to third parties, and independent security audits are conducted on a regular basis.

Does C88 offer betting limits or personal spending budgets, and how do I set them up?

Yes — and C88 actively encourages the use of these tools. Responsible gaming features can be found under the "Responsible Gaming" section in your account settings. From there, you can set daily, weekly, or monthly deposit limits yourself — once set, no deposits beyond that amount will be allowed within the chosen period. Betting limits can also be set separately. You can also enable Reality Check, which will display a summary of your session time and total spending at set intervals. If you ever need a break, there is also an option to pause your account for anywhere between 7 days and 6 months. For more information about these tools, feel free to contact support.

c88 | Privacy Policy – How We Protect Your Personal Data

1

Privacy Policy Introduction & Scope

C88 (https://c88.cash) places the highest importance on the privacy of its members in Bangladesh. This Privacy Policy ("Policy") explains how C88 collects, uses, stores, and protects your personal information.

By registering an account or using C88's services, you confirm that you have read and agreed to this Privacy Policy. This policy applies to the C88 website, mobile app, and all related services.

In short: C88 never sells your data to third parties. Information is used solely to improve our services and meet legal obligations.

2

Information We Collect

C88 collects three types of information — data you provide directly, data collected automatically, and data received from third parties.

Data Type	Example	Collection Point
Identity Information	Name, date of birth, national ID number	During Registration & KYC Verification
Contact Information	Mobile number, email address	At Registration
Financial Information	BKash/Nagad number, transaction history	On Deposits & Withdrawals
Technical Data	IP Address, Device ID, Browser	While using the site
Betting Activity	Betting history, preferred sports	During each betting session
Communication Records	Live chat and email correspondence	Support Contact Hours

C88 never collects excessive or unnecessary information — only what is required to operate the service.
Technical data collected automatically is used primarily to ensure security and improve service quality.
Bank card details or full financial account information are not stored on C88's servers.

3

Why Data Is Collected & How It Is Used

C88 collects data for specific purposes only. Each piece of information has a defined use and is never used beyond that intended purpose.

Account Management: Personal information is required to create, verify, and secure your account.
Payment Processing: To securely process financial information for deposits and withdrawals.
Fraud Prevention: To detect suspicious activity and keep your account secure.
Legal Obligation: To comply with international licensing requirements and AML (Anti-Money Laundering) regulations.
Service Improvement: To analyze usage patterns and improve your betting experience.
Relevant Contact: To send you bonuses, updates, and important information (with the option to unsubscribe).

Marketing Communications: If you do not wish to receive promotional SMS or emails from C88, you can opt out at any time from your account settings.

4

Data Storage & Security

C88 follows the highest industry standards to ensure the security of your stored data. Your data is not kept on ordinary servers.

All data is stored with 256-bit AES encryption — the same standard used by the banking industry.
All data transmitted between our servers and your device is encrypted via TLS/SSL protocol.
C88 servers are protected by firewalls, intrusion detection systems, and 24-hour monitoring to prevent unauthorized access.
Staff access to data is role-based (role-based access control) — only authorized personnel can view your full information.
Maximum data retention periods are determined by legal requirements. Data that is no longer needed is deleted after account closure.
Regular security audits and penetration tests are conducted by third-party specialists.

In Case of a Data Breach: In the event of a security incident, C88 will notify affected members within 72 hours and take immediate protective action.

5

Third-Party Data Sharing Policy

C88 never sells your personal information. However, in certain circumstances, limited data may be shared with trusted parties.

Payment Providers: bKash, Nagad, and authorized payment gateways — only the information necessary to complete transactions.
Identity Verification Service: Licensed verification provider for the KYC process – identity information only.
Legal Authorities: Under a court order or legal obligation — only the minimum information required by law.
Analytics Services: For site performance analysis — using fully anonymized and aggregated data, not personal information.

All third parties associated with C88 are contractually bound to uphold the same standards of privacy and security. C88 regularly verifies compliance with these standards.

6

Cookie Policy & Tracking Technologies

C88's website uses cookies and similar technologies. Cookies are small files stored in your browser that help enhance your experience on the site.

You can disable optional cookies at any time from your browser settings. However, disabling essential cookies may cause certain site features to stop working.

7

Your Privacy Rights

As a C88 member, you have several rights regarding your personal data. Contact support to exercise any of these rights.

Right to Access

You may request to view the information C88 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of data that falls outside our legal retention obligations.

Right to Data Portability

You may request an export of your data in a structured format.

Rights requests are typically processed within 30 days. Complex cases may take up to 90 days.

8

Privacy Protection for Minors

C88 services are intended for adults aged 18 and above. C88 does not knowingly collect information from minors.

Age verification is in place at registration, and age is confirmed through the KYC process.
If it is found that a minor's data has been collected inadvertently, that data will be deleted immediately and the account will be closed.
If a parent or guardian has concerns, they can contact us at support@c88.cash.

9

Policy Changes & Contact Information

C88 may update this Privacy Policy from time to time. Members will be notified of significant changes via SMS or email.

The date of the latest update will always be shown at the top of this page.
Continued use of the service after any changes constitutes acceptance of the updated policy.
For any privacy-related questions, contact us at support@c88.cash or reach out via Live Chat.

C88 Privacy Policy – Complete Rules for Protecting Your Information & Privacy

C88 Privacy Guarantee